Privacy Policy

Last updated: February 10, 2026

1. Data Controller

The data controller is Dromedar IT usluge, Vukovarska 17, 20000 Dubrovnik, Croatia, OIB (Tax ID): 71382594674 (hereinafter: "we", "us" or "Dromedar IT").

2. What Data We Collect

We collect the following categories of personal data:

Contact forms: name, email address, phone number and message content that you voluntarily submit through the contact form on our website.
Analytics data: anonymous data about website usage through Google Analytics, including browser type, device, geographic location (city level), pages visited and time spent on the site.
Server logs: IP address, browser type, date and time of access, and pages visited. This data is collected automatically for the security and stability of the website.

3. Purpose and Legal Basis of Processing

We process your personal data based on the following legal grounds:

Consent (Art. 6(1)(a) GDPR): for processing data submitted through the contact form and analytical cookies.
Legitimate interest (Art. 6(1)(f) GDPR): for server logs for the purpose of system security, and for improving the user experience on our website.
Performance of a contract (Art. 6(1)(b) GDPR): for communication related to the provision of services.

4. Cookies

Our website uses cookies to improve the user experience and analyze traffic. Detailed information about the types of cookies we use, their purposes and duration can be found on our

5. Third Party Data Sharing

We may share your personal data with the following third parties:

Google LLC (Google Analytics): for analyzing website usage. Google may transfer data outside the European Economic Area (EEA). The transfer is carried out based on Google's Standard Contractual Clauses and additional safeguards.
Hosting provider: for technical maintenance and operation of the website. Data is processed within the EEA.

We do not sell, rent or otherwise commercially share your personal data with third parties.

6. User Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

Right of access: you have the right to request confirmation of whether we process your personal data and access to that data.
Right to rectification: you have the right to request correction of inaccurate or incomplete personal data.
Right to erasure: you have the right to request deletion of your personal data when there is no longer a legal basis for processing.
Right to object: you have the right to object to the processing of your personal data based on legitimate interest.
Right to data portability: you have the right to request the transfer of your personal data in a structured, commonly used and machine-readable format.

To exercise any of the above rights, please contact us using the contact details provided below.

7. Data Retention Period

We retain your personal data only as long as necessary to fulfill the purpose for which it was collected. Data from contact forms is retained for up to 2 years from the last communication. Server logs are automatically deleted after 90 days. Analytics data is retained in accordance with Google Analytics default settings (26 months).

8. Privacy Contact

For all questions regarding the protection of personal data and the exercise of your rights, you can contact us:

Dromedar IT usluge
Address: Vukovarska 17, 20000 Dubrovnik, Croatia
Email: info@dromedarit.net
Phone: +385 95 505 3331

9. Right to Complain to AZOP

If you believe that the processing of your personal data violates the General Data Protection Regulation (GDPR), you have the right to file a complaint with the supervisory authority for the protection of personal data in the Republic of Croatia:

Croatian Personal Data Protection Agency (AZOP)
Address: Selska cesta 136, 10000 Zagreb, Croatia
Web: azop.hr
Email: azop@azop.hr
Phone: +385 1 4609 000